Free tool
Count your missed calls.
Two ordinary weeks from your own call log is enough. The counter shows your missed calls, your close rate, and what the missed calls may be worth at your average job. The result shows on screen.
How to use it
- Pick two ordinary weeks from the last few months.
- From your phone system or call tracking, enter the calls that came in and the calls nobody answered.
- Enter the new leads and the jobs you won in the same two weeks.
- Enter what an average job is worth to you.
Your numbers
Your result
Enter your numbers, then choose Show my result.
This is an estimate from your own numbers. It assumes missed calls would have turned into jobs at your usual close rate, and some would not have, so treat it as a rough guide.
What your numbers say
By your own numbers, unanswered calls could have cost about in jobs over these two weeks, or about a month at that pace. The Secret Shopper Sales Audit finds which calls, replies and next steps lose them, and writes your team the words to use instead. $1,000, fixed.
Your calls are getting answered. The next place sales slip is after the hello: the price question and the next step. That is what the Secret Shopper Sales Audit checks, on your own lines. $1,000, fixed.
Start with the count.
Tell us where you sell. We review every request ourselves and email you a written scope for your study. $1,000, fixed. No contract. No sales call needed.